Cancellation Policy

Cancellation Policy

At HRIDEYA, we understand that plans can change. We strive to make the cancellation process as simple and transparent as possible.

Orders may be cancelled within 24 hours of placement or before they are dispatched from our warehouse, whichever occurs first.

Once an order has been packed, processed, or shipped, cancellation requests may no longer be accepted. In such cases, customers may refer to our Return & Exchange Policy for available options.

If a cancellation request is approved, the refund will be processed to the original payment method within 5–10 business days. The exact timeline may vary depending on your bank or payment provider.

HRIDEYA reserves the right to cancel any order due to product unavailability, pricing discrepancies, suspected fraudulent activity, or circumstances beyond our control. In such situations, customers will receive a full refund.

For cancellation requests or assistance, please contact our customer support team with your order number and registered contact details.

Customer satisfaction remains our highest priority, and we will always do our best to assist you promptly.